We would like to be completely satisfied with your Lunasidus purchase. If for any reason you are not satisfied with your purchased products, you can return it us in original condition and packaging with labels still attached, within 30 days of the date you received the item. Laundered and damaged items will not be accepted. You will be responsible for delivery costs and the costs of returning items to us - unless we delivered the item to you in error, or if the them is faulty or defective. For your protection, we recommend that use a recorded-delivery service when returning items. We are not liable and cannot take responsibility for any items lost in transit.